Introduction
Welcome to Garden Goat LLC ("GardenGOAT," "we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.gardengoat.com (the "Website"). This policy applies only to information collected through the Website. By using our Website, you agree to the terms of this Privacy Policy.
Information We Collect
When you choose to submit a "Request a Quote" form on our Website, we collect the following personal information:
- Name
- Email Address
- Phone Number
- Company Name
- Project Details
- Device Information (e.g., IP address, browser type, and operating system)
How We Use Your Information
We use the information we collect for the following purposes:
- Respond to your inquiries and provide quotes for our landscaping services
- Contact you regarding your requested services
- Provide customer support
- Improve our services and communications with you
- Comply with legal or regulatory obligations, if applicable
We will not use your information for purposes unrelated to these activities without your consent.
Third-Party Services
We currently use Netlify to host our Website and process form submissions, which are then sent to our business owner. Netlify may collect and store your data as outlined in their Privacy Policy (https://www.netlify.com/privacy/). In the future, we may integrate third-party services such as:
- Google Tag Manager and Google Analytics (for tracking and analyzing user interactions; see Google’s Privacy Policy) (https://policies.google.com/privacy)
- Facebook Pixel (for marketing and advertising; see Meta’s Privacy Policy) (https://www.facebook.com/privacy/policy/)
We ensure that third-party providers comply with applicable privacy standards.
Cookies and Tracking Technologies
We currently do not use cookies or tracking technologies on our Website. If implemented in the future, we may use:
- Essential cookies (for website functionality)
- Analytics cookies (for tracking website performance)
- Marketing cookies (for advertising and retargeting)
We will notify users of such changes and provide options to manage or disable cookies via a consent tool, in addition to your browser settings.
SMS Privacy Policy
Garden Goat LLC may disclose Personal Data and other information as follows:
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. Data collected through our Website is stored securely via Netlify and is accessible only to authorized personnel for the purposes outlined in this policy.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (e.g., to provide services or meet legal obligations), typically no longer than 5 years after your last interaction with us, unless otherwise required by law. To request deletion of your data, contact us at nicolas@gardengoat.com, and we will process your request within 30 days.
User Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data from our records
To exercise these rights, contact us at nicolas@gardengoat.com. We will respond to your request within 30 days. You may also withdraw consent for communications (e.g., unsubscribe from emails) by following the instructions in our messages or contacting us directly
Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.
Policy Updates
We may update this Privacy Policy periodically. Significant changes (e.g., new data collection practices or third-party sharing) will be communicated via email to users who have provided their contact information and posted on our Website. Please review this page regularly for the latest version.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: nicolas@gardengoat.com
We aim to respond to all inquiries within 7 business days.
Governing Law
This Privacy Policy is governed by the laws of the State of Texas, USA, without regard to its conflict of law provisions.
